HIPAA Notice of Privacy Practices

Who We Are

The Healing Suite is a telehealth therapy practice operated by Ciara Pierce, MBA, LCSW. We are committed to maintaining the privacy of your protected health information (PHI) and are required by law to provide you with this notice.

How We May Use and Disclose Your Health Information

We may use and share your health information in the following ways:

• TreatmentWe use your information to provide, coordinate, and manage your mental health care. For example, your therapist may share relevant information with other providers involved in your treatment when appropriate.
• PaymentWe may use your information to bill and collect payment for services, including sharing information with your insurance company if applicable.
• Healthcare OperationsWe may use your information for practice operations such as quality review, staff training, and business management.
• Legal RequirementsWe are required by law to disclose your information when mandated by legal process or government authority, including mandatory reporting obligations (e.g., abuse, imminent danger to self or others).
• EmergenciesWe may share your information in situations involving a serious and imminent threat to your health or safety, or the health or safety of another person.

Uses Requiring Your Authorization

We will not use or share your health information for purposes beyond those described above without your written authorization. This includes:

• —Most disclosures of psychotherapy notes
• —Marketing purposes
• —Sale of your health information
• —Any other uses not described in this notice

You may revoke a written authorization at any time, except to the extent that we have already acted on it.

Your Rights

You have the following rights regarding your health information:

• Right to AccessYou may request a copy of your health records. We will provide access within 30 days of your request.
• Right to AmendYou may request that we correct or update information in your records if you believe it is inaccurate or incomplete.
• Right to an Accounting of DisclosuresYou may request a list of certain disclosures we have made of your health information.
• Right to Request RestrictionsYou may request that we limit how we use or share your information, though we are not always required to agree.
• Right to Confidential CommunicationsYou may request that we contact you in a specific way or at a specific location.
• Right to a Copy of This NoticeYou may request a paper copy of this notice at any time.
• Right to File a ComplaintIf you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Our Responsibilities

We are required by law to:

• —Maintain the privacy and security of your protected health information
• —Provide you with this notice of our privacy practices
• —Follow the terms of this notice currently in effect
• —Notify you if a breach occurs that may have compromised the privacy or security of your information

Changes to This Notice

We reserve the right to change our privacy practices and the terms of this notice at any time. Changes will be posted on our website and will apply to information we already hold. You may request a copy of the current notice at any time.

Contact and Complaints

To exercise any of your rights, ask questions, or file a complaint, contact us at:

You may also contact the U.S. Department of Health and Human Services Office for Civil Rights at hhs.gov/ocr.